# Automation infrastructure that does not punish growth.

Multi-channel conversational automation on Meta, WhatsApp, Telegram, SMS, and email. Free includes real Logic nodes. Pricing rules stay visible. Support has a published SLA.

## The category is full of tools. The category is short on honesty.

Operators do not complain that flow builders are missing. They complain about contact traps, opaque wallets, multi-day support, and Free tiers that cannot branch. SocialReply is built as a deliberate rebuttal to those documented pains.

## Flat pricing you can explain

No mid-cycle bill shock from opaque contact traps. Overage rules stay disclosed. Channel-native message costs are itemized at cost, not buried in a wallet.

## Logic free on every tier

Condition, Randomizer, Smart Delay, and Actions stay unlocked on Free. Build non-linear automations without an upgrade badge.

## Support with a published SLA

Response targets sit on the pricing page, not only in a help article. Growth tiers reference a Meta and WhatsApp enforcement playbook.

## How operators ship a first automation

### Connect an official channel

Meta Graph, WhatsApp Cloud, Telegram Bot, Twilio, or Amazon SES. No scraping. No credential harvest.

### Build a real flow, including Logic

Trigger on comments, DMs, or keywords. Branch with Condition, split with Randomizer, wait with Smart Delay — on Free.

### Publish with rules you can quote

See structure and SLAs on the pricing page. Caps and dollars load from plan seed data at signup, never invented on this site.

## Quick answers

### Why does Free include branching at all?

Because a linear free tier is a demo of a different product. SocialReply unlocks Condition, Randomizer, Smart Delay, and Actions on Free so evaluation matches production path design. AI Step may stay gated — inference is a separate cost surface.

### What packaging problem are you solving first?

Contact-trap surprise bills, opaque channel wallets, and Free tiers that cannot branch. The homepage positions the rebuttal; pricing holds the rule detail and seed-number boundary.

### Will SocialReply ever ship scraper-based Instagram tools?

No. Official platform APIs only is a trust requirement for brand accounts and agencies. Gray-market session tools are not on the roadmap as a growth unlock.

### Where do support expectations live in the product story?

Response targets and enforcement-playbook posture are commercial packaging, not a buried help article. See pricing by tier for the published SLA shape.

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